Picture this, you wake up at 7 o’clock in the morning to the sound of a fountain of water in your back yard. You think you are dreaming of a beautiful waterfall, but as you wake, you realize you can still hear the sound of cascading water. You look out your back window and see a geyser shooting up out of your lawn… uh oh. This is bad.
You know that your water line is busted, and you need a plumber to come out and fix the problem pronto. When you make the call to the plumber look for these important signs that show that the plumber is a legitimate contractor, can fix the problem properly, can fix the problem quickly, and can guarantee their service. If these signs are all present, you have a very good chance of having your water line fixed in a way that you will be happy with.
First off, when you call the plumbing company, ask for their license number. This is important because if the plumbing company is not licensed, then they are not a legitimate contracting company. And if one of their employees gets hurt while working at your home, or if something massive is damaged at your home because of their work, you will actually be held responsible since you hired an unlicensed and uninsured company.
Second, ask about what their process is for replacing the main water line. If you care at all about your landscaping, you will make sure that they use a trenchless piping method so that they do not have to dig out your entire back yard in order to replace the busted pipe.
Next, if they do not bring it up while on the phone call, make sure to ask when the plumber will be able to come out and take care of the problem. With something as serious as a main water line being broken, the plumber should offer same day service.
And finally, if you want a good experience with your main water line replacement, you should make sure that they guarantee their work. Because if they do something wrong, and the pipe needs to be repaired because of that, you do not want to be footing the bill for bringing them back out to your home.
So waking up to a geyser in your back yard is devastating, but if you make sure you are hiring the right plumber to fix the issue, it does not have to cripple you for long.